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Our Warranty |
IN-DepthTM stands behind everything we sell with a 100% Satisfaction Guarantee!!* If you're not satisfied with your purchase for any reason, we will gladly accept your return up to 30 days from the date of purchase. You will get a full refund on pager service charges if you need to return your pager within the first 15 days from the date of purchase. You will get a pro-rated refund, excluding the service used, up to 30 days from the date of purchase. Refunds and buy-backs exclude shipping charges, activation charges and other possible charges (see below). Product must be in resaleable condition (see below). Returns: To return an item, you must request and receive an RMA # (Return of Materials Authorization). Items returned without an RMA # will not be accepted. To return an item, please call us at 1-800-356-9566, Monday - Friday, 9:00 am - 6:00 pm PST, excluding Holidays. * Certain Restrictions Apply: |
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Items returned without an RMA # will not be accepted. |
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The product must be in the original packaging and in new condition - i.e., not ![]() altered parts, etc. You must return all pieces and packaging, and product must be in resaleable condition. |
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Special Orders (including Bulk Orders - more than 2 pagers) are not returnable. Products that are damaged during shipping will be exchanged while product is still available. If product is not available, you will be given a full refund (see Refunds below) upon return of the damaged/defective goods. All returns must be in the original container and include all the pieces, damaged or not. |
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Refunds exclude shipping & handling, order processing, activation or any other special charges. |
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Damaged or defective items will be repaired or exchanged at IN-Depth's discretion. |
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Shipping damage must be reported to IN-Depth within 24 hours of receiving the package. |
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